FAQ


Topic Replies Activity
About the FAQ category 1 October 17, 2018
My App is taking a long time to deploy. The server could be low on memory, what should I do? 1 November 16, 2018
My Site or Application is Down! It's not serving content. What should I do? 1 April 11, 2019
Can I Encrypt My Non-Managed Database Backups? 1 April 8, 2019
Where Are Cloud 66 Managed Backups Stored? Is The Data Encrypted At Rest? 1 April 8, 2019
Cloud 66 has blocked my IP address from accessing my own servers. Why, and what can I do? 1 April 4, 2019
Does Cloud 66 automatically renew my LetsEncrypt SSL certificate? 1 March 18, 2019
PostgreSQL Managed Backups are failing with the message: ERROR: canceling statement due to conflict with recovery 1 January 17, 2019
I can't log in with Two Factor Authentication (2FA) 1 March 14, 2019
I can't access my application using my load balancer endpoint. However it works if I access the servers individually 1 February 13, 2019
Managed Backups are failing with the message: There is not enough space to guarantee a successful backup of your database. What does this mean & How do I resolve it? 1 January 15, 2019
I'm using a Legacy $19/Server Pricing Plan, How do I Switch to one of the new tiered Pricing Plans? 1 October 17, 2018
I see the "Server Warning - No communication for at least 20 minutes" message. What should I do? 1 October 30, 2018
How do I delete my Cloud 66 account? 1 October 17, 2018