FAQ


Topic Replies Activity
About the FAQ category 1 October 17, 2018
My Postgres backup (or sync) is failing with "ERROR: canceling statement due to conflict with recovery" - how do I fix this? 1 November 26, 2019
I can't log in with Two Factor Authentication (2FA) 1 March 14, 2019
Managed Backups are failing with the message: Not enough free space. You need at least X MB free space for this backup. What does this mean & How do I resolve it? 1 January 15, 2019
Why won't my new GlusterFS server deploy? 3 October 16, 2019
How do I fix an "Deployment failed: Unable to install package(s)" error? 1 August 27, 2019
How do I fix a "Failed to fetch [http://deb.debian.org/debian/dists/jessie-updates/InRelease](http://deb.debian.org/debian/dists/jessie-updates/InRelease)" error? 1 July 11, 2019
Why am I getting "Permission denied" errors when I try to use the file upload or creation features of my Rails application? 1 June 27, 2019
What is a "personal access token" and why does it affect my security score? 1 June 7, 2019
How do I change the number of releases kept on my servers for my Rack / Rails application? 1 May 9, 2019
How do I fix 'Bootsnap doesn't have permission to write cache entries' errors? 1 May 9, 2019
My App is taking a long time to deploy. The server could be low on memory, what should I do? 1 November 16, 2018
My Site or Application is Down! It's not serving content. What should I do? 1 April 11, 2019
Can I Encrypt My Non-Managed Database Backups? 1 April 8, 2019
Where Are Cloud 66 Managed Backups Stored? Is The Data Encrypted At Rest? 1 April 8, 2019
Cloud 66 has blocked my IP address from accessing my own servers. Why, and what can I do? 1 April 4, 2019
Does Cloud 66 automatically renew my LetsEncrypt SSL certificate? 1 March 18, 2019
PostgreSQL Managed Backups are failing with the message: ERROR: canceling statement due to conflict with recovery 1 January 17, 2019
I can't access my application using my load balancer endpoint. However it works if I access the servers individually 1 February 13, 2019
I'm using a Legacy $19/Server Pricing Plan, How do I Switch to one of the new tiered Pricing Plans? 1 October 17, 2018
I see the "Server Warning - No communication for at least 20 minutes" message. What should I do? 1 October 30, 2018
How do I delete my Cloud 66 account? 1 October 17, 2018