I am having issue in connecting to my database running on ip - 220.127.116.11, using the db_username / db_password (thru postgresql ui client) , or by using ssh (ssh email@example.com). Both are returning time out errors. If I use the toolbelt command - cx ssh -s ‘digerati_email’ -e production database. I get error: exit status 255. Please let me know , how can I access my database stack ?
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